Government SOLUTIONS

Support organised collections at public service touchpoints.

AADHAR PAY helps eligible departments, authorised operators and service organisations plan digital collection workflows for citizen-facing services. Connect payments with service references and improve visibility across configured collection points.

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Government conceptual illustration

Conceptual illustration · sample records, not live transactions

The challenges your teams navigate

Varied collection locations

Authorised service points need a consistent way to record citizen-facing collections. Confirm which payment arrangement is available for each touchpoint.

Service-reference matching

A collection should remain linked to its service reference. Define who records the processing outcome and follows incomplete or unmatched items.

Reporting and oversight

Reporting roles and procurement obligations differ by organisation. Align implementation with the authorised operator’s oversight and formal approval process.

Services matched to your workflow

UPI QR Payments

Use upi qr payments to plan the government journey around the collection touchpoint and customer reference.

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POS Payments

Use pos payments to plan the government journey around a clear payment request linked to your business records.

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Virtual Accounts

Use virtual accounts to plan the government journey around tracking and review responsibilities for operational teams.

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Reconciliation & Settlement

Use reconciliation & settlement to plan the government journey around reconciliation of outcomes with the underlying business reference.

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ILLUSTRATIVE WORKFLOW · NOT A CUSTOMER CASE STUDY

A connected government journey

  1. Authorised operator creates a service reference.

  2. Citizen pays through a configured method.

  3. Status is recorded.

  4. Collections are reconciled.

A customer authorisation, payment processing result and settlement record represent different stages. Confirm the supported arrangement and applicable terms for your business.

Questions from government teams

How can government teams connect collections with business records?

AADHAR PAY helps eligible departments, authorised operators and service organisations plan digital collection workflows for citizen-facing services. Connect payments with service references and improve visibility across configured collection points. Agree on the reference your operations and finance teams will use throughout the journey.

Which services should we consider for government?

The mapped services below address varied collection locations and reporting and oversight. The appropriate combination depends on your channels, eligibility and integration requirements; our team will help confirm the scope.

What should we confirm before rollout?

Map responsibilities for service-reference matching, explain your technology platform and share expected workflows. Confirm supported options, documentation, testing and commercial terms before activating approved services.

Let’s discuss your industry requirements.

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