POLICIES

Refund & Cancellation Policy

Draft for review · This template must be checked against the company’s actual operations, agreements and applicable requirements before launch.

1. Scope

This company website does not sell goods, collect payments or accept subscription purchases directly. Refund and cancellation arrangements for any merchant service must be set out in the applicable agreement.

2. Purchases from a merchant

If your enquiry concerns a purchase from a business using payment services, contact that merchant with your order reference. The merchant’s approved refund and cancellation terms apply to the purchase.

3. Payment or service concerns

For a payment-related enquiry directed to Aadhar Pay, email info@aadharpay.org with a brief description and relevant reference. Do not include full card numbers, PINs, CVVs or OTPs.

4. Processing and charges

Refund eligibility, fees, timelines and handling of failed or duplicate transactions depend on the applicable merchant, bank, payment provider and service agreement. These details must be confirmed for the actual service; this template makes no universal timeline or refund promise.

5. Cancelling a business service

Business service cancellation, settlement of outstanding amounts and any non-refundable charges are governed by the signed agreement and applicable requirements.

Aadhar Payments & Software Private Limited

CIN: U66190MR2026PTC479929
Email: info@aadharpay.org

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